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PRIVACY POLICY

Last Updated: August 31, 2025


This Privacy Policy describes how Redbee Social ("we," "us," or "our"), a boutique content studio and digital communication agency, collects, uses, and shares your personal information when you visit our website at www.redbeesocial.com (the "Site") or engage with our services.


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
  • Analytics Tools: We use Google Analytics and Odoo Analytics to understand how visitors interact with our Site and to improve our services.

Additionally, when you contact us through forms on the Site, email, or phone, we collect certain information from you, including your name, email address, phone number, company name, project details, and any other information you voluntarily provide. We refer to this information as "Contact Information."

Call and Meeting Recording: When you are in contact with us by phone or video meeting, the call may be monitored or recorded for quality assurance, training, and project documentation purposes. Your continued participation in any telephone or video conversation serves as express consent to be monitored or recorded.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Contact Information that we collect to:

  • Respond to your inquiries and provide our digital marketing services
  • Communicate with you about projects and services
  • Send you newsletters and marketing communications (with your consent)
  • Maintain records of our business relationship
  • Process payments and manage invoices
  • Screen for potential risk or fraud
  • Comply with legal obligations

We use the Device Information that we collect to:

  • Improve and optimize our Site and user experience
  • Generate analytics about how visitors browse and interact with the Site
  • Assess the success of our marketing campaigns
  • Screen for potential risk and fraud

File Storage: We store client work files, content, and project materials on secure hard drives and maintain physical copies when required. This information is retained for business continuity and to provide ongoing support for your digital marketing needs.


SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

Service Providers: We may share necessary information with:

  • Contract employees who work on your projects (only information necessary for project completion)
  • Google Ads and Meta (Facebook) Ads for advertising purposes to optimize your marketing campaigns
  • Payment processors for transaction processing

Legal Requirements: We may disclose your information when required by law, to:

  • Respond to subpoenas, court orders, or legal process
  • Establish or exercise our legal rights or defend against legal claims
  • Investigate, prevent, or take action regarding illegal activities or suspected fraud
  • Protect the safety of any person or prevent violations of our terms of use

Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business assets.

Analytics: We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


BEHAVIOURAL ADVERTISING

We use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you through our digital marketing services. You can opt-out of targeted advertising by:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.


DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS

Under Indian data protection laws and regulations, you have the right to:

  • Access the personal information we hold about you
  • Ask that your personal information be corrected, updated, or deleted
  • Withdraw consent for marketing communications
  • Request a copy of your personal information

If you would like to exercise any of these rights, please contact us using the information below.


DATA RETENTION

We retain your Contact Information and project files on secure storage devices for business continuity, portfolio purposes, and potential future collaboration. Client data and project files are stored permanently unless you specifically request deletion, which we will evaluate on a case-by-case basis considering our legitimate business interests and legal obligations.


DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We store data on secure hard drives and maintain physical copies when required, all under strict access controls.


GEOGRAPHIC SCOPE

We provide services exclusively to clients within India and do not work with international clients. All data processing and storage occurs within Indian jurisdiction.


CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with a revised "Last Updated" date.


CONTACT US

For questions about our privacy practices, to make a complaint, or to exercise your rights, please contact us:

Redbee Social

304, Hillview Enclave, Bariatu, Ranchi, Jharkhand, 834009, India

Email: hello@redbeesocial.com

Phone: +91 821 0044849

Contact Person: Ritika Kishore, CEO


TERMS OF SERVICE


ACCEPTANCE OF TERMS

By accessing and using the Redbee Social website (www.redbeesocial.com) and engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. We reserve the right to update these Terms of Service at any time without notice. You can review the current terms by visiting this page.


ABOUT REDBEE SOCIAL

Redbee Social is a boutique content studio and digital communication agency providing comprehensive digital-first marketing services. We are currently in the process of formal business registration as a Limited Liability Company (LLC) in India.


SERVICES

Our services include but are not limited to:

  • Comprehensive digital-first marketing
  • Digital content creation
  • Social media management
  • Digital marketing strategies
  • Brand communication
  • Content strategy and production
  • Digital advertising campaigns

USE OF WEBSITE

Permitted Use:

  • This website is intended for Redbee Social's clients and prospective clients
  • You may access and use our website for legitimate business purposes
  • You may download and print materials for your personal, non-commercial use
  • You may contact us through provided forms and communication channels

Restricted Use:

You may not:

  • Copy, reproduce, distribute, or republish website content without written permission
  • Screenshot, sell, or publish any copyrighted material from this website
  • Use automated systems to access the website
  • Attempt to gain unauthorized access to our systems
  • Violate any applicable laws or regulations
  • Use the website for fraudulent or harmful purposes
  • Transfer any material to an open internet site without permission

INTELLECTUAL PROPERTY

All content on the Redbee Social website, including text, images, videos, graphics, logos, design elements, and styling, is exclusively owned by Redbee Social or used with permission from third parties. This content is protected by copyright and other intellectual property laws. Copyright by Redbee Social is explicit by its appearance on the www.redbeesocial.com site.


Design Trademarks: Stylized versions of trademarks are not permitted for use except by written permission from Redbee Social.


CLIENT SERVICES TERMS

Project Engagement:

  • All projects are subject to separate written agreements
  • Project scope, timelines, and deliverables will be clearly defined
  • We provide services to businesses and organizations only, not to the general public
  • We serve clients exclusively within India

Payment Terms:

We accept payments through:

  • NEFT (National Electronic Funds Transfer)
  • RTGS (Real Time Gross Settlement)
  • UPI (Unified Payments Interface)
  • Cash
  • Debit/Credit Cards

Client Responsibilities:

  • Provide accurate and timely information
  • Review and approve deliverables within agreed timeframes
  • Make payments as per agreed terms
  • Respect intellectual property rights

COMMUNICATION AND RECORDING

Newsletters:

  • We send newsletters to our contact list and will not sell your email address to third parties
  • You can opt out at any time using unsubscribe links or contacting us directly
  • By default, all contacts from our website are entered into our CRM and newsletter distribution
  • If you prefer not to be added to our email distribution, please specify in your contact form submission

Phone and Video Calls:

  • Calls and meetings may be monitored or recorded for quality assurance, training, and project documentation purposes
  • Your continued participation constitutes express consent to recording
  • Recordings are used internally and not shared with unauthorized parties

BUSINESS CHANGES AND REVISIONS

Our business changes constantly, and this Privacy Policy and Terms of Service will change accordingly. The use of information we gather is subject to the policies in effect at the time of use. You should check our website frequently to see recent changes.


LIMITATION OF LIABILITY

To the maximum extent permitted by law, Redbee Social shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount paid for our services
  • Issues arising from third-party services or technical failures

INDEMNIFICATION

You agree to indemnify and hold harmless Redbee Social from any claims, damages, or expenses arising from:

  • Your use of our website or services
  • Violation of these terms
  • Infringement of third-party rights
  • Provision of false or misleading information

GOVERNING LAW AND JURISDICTION

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand, India.


DISPUTE RESOLUTION

If you have any concerns about privacy or terms of service at Redbee Social, please send us a detailed description to hello@redbeesocial.com, and we will try to resolve it promptly.


MODIFICATIONS

We reserve the right to modify these terms at any time as the need arises. Changes will be posted on our website with a revised date. Continued use of our services after changes constitutes acceptance of modified terms.


TERMINATION

We reserve the right to terminate or suspend access to our website and services at our sole discretion, without notice, for violation of these terms or for any other reason.


REPORTING VIOLATIONS

If you become aware of any violations of copyrights, trademarks, or other intellectual property in connection with our site, whether owned by Redbee Social or third parties, please contact:

Redbee Social

304, Hillview Enclave, Bariatu, Ranchi, Jharkhand, 834009, India

Email: hello@redbeesocial.com

Phone: +91 821 0044849


SEVERABILITY

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.


ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Redbee Social.


CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

Redbee Social

304, Hillview Enclave, Bariatu, Ranchi, Jharkhand, 834009, India

Email: hello@redbeesocial.com

Phone: +91 821 0044849

Contact Person: Ritika Kishore, CEO